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School of Environment and Natural Resources


Telecommunications Operator 1

Job Title: 
Telecommunications Operator 1
Company, Organization, or University: 
The Ohio Department of Natural Resources (ODNR)
Columbus 43229

Who we are:
The Ohio Department of Natural Resources (ODNR) is committed to its mission “To ensure a balance between wise use and protection of our natural resources for the benefit of all.” Our agency embraces the insightful use of our natural resources to assure the continued safety, happiness and prosperity of Ohio’s people.

ODNR owns and manages state parks, state forests, state nature preserves and wildlife areas. We license all hunting, fishing and watercraft; oversee and permit all mineral extraction, monitor dam safety, manage water resources and serve as the second largest Law Enforcement presence in the State of Ohio.

We are accepting applications for multiple Telecommunications Operator 1 positions within the Office of Law Enforcement, headquartered in Franklin County within the state of Ohio. To learn more about the Office of Law Enforcement and the Ohio Department of Natural Resources, please visit .

What you will do…
Operates statewide CAD (computer aided dispatch) console with statewide high band and 800 MHz radio system and data network and facilitates law enforcement and administrative communication;
Serves as point of contact in emergency situations (e.g., monitors law enforcement automated data system [LEADS] for incoming information, makes contact with appropriate personnel, transmits emergency determinations, receives and transmits all messages);
Operates radio and/or related equipment (e.g. teletype, telephone, LEADS) in order to make inquiries, receive and send messages on teletype, provides documentation pertinent to law enforcement activities of ODNR;
Receives, routes and assists public and other agencies with requests for information on telephone; directs phone inquiries to proper ODNR division or makes after hours contact with proper personnel.

May work rotating shifts, weekends and holidays.

What’s in it for you…

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

Quality, affordable, and competitive medical benefits are offered through the Ohio Med PPO plan.
Dental, Vision and Basic Life Insurance

Dental, vision, and basic life insurance premiums are free after complete eligibility period. Length of eligibility period is dependent on union representation.
Employee Development Funds

The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.
Time Away From Work and Work/Life Balance

Paid time off, including vacation, personal, and sick leave
11 paid holidays per year
Childbirth/Adoption leave
Ohio Public Employees Retirement System

OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.
Deferred Compensation

The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.
Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

We are ready for you!

We’re glad you’re interested in pursuing a rewarding career with the Ohio Department of Natural Resources! Exploring and protecting the natural beauty of Ohio will prove to be the most enjoyable career opportunity you will ever find!


12 months traning or 12 months experience in operation of Computer Aided Dispatch (CAD) software; 6 months training or 6 months experience in 2-way radio and teletype communications and computer terminals in a public safety environment (e.g., law enforcement, fire services, medical services).

-Or 3 courses or 12 months experience in telecommunications related to public safety; 6 months training or 6 months experience in operation of 2-way radio and teletype communications and computer terminals in a public safety environment (e.g., law enforcement, fire services, medical services).

-Or equivalent of Minimum Class Qualifications For Employment noted above.
Applicant must successfully pass a Departmental criminal background investigation including fingerprint & polygraph.

Knowledge of: LEADS, MARCS (Multi-Agency Radio Communication System)*, public relations*, human relations*; agency policies & procedures (radio room, emergency operations, etc.)*; government structure & process (law enforcement agencies)*; law (Ohio Revised Code relative to operations of radio communications center)*.

Skill in: typing, equipment operations (personal computer*; fax*; copier*; Dictaphone*; security cameras*; alarm systems*; operation of CAD console with 800 MHz radio system & data network.

Ability to: interpret LEADS procedure manuals; recognize unusual or threatening conditions and take appropriate action, calculate fractions, decimals & percentages; communicate verbally by radio to convey & receive information to meet customer’s need using basic English vocabulary; gather, collate & classify information about data, people or things; handle sensitive inquiries from & contacts with law enforcement, administrative staff & general public.

(*)Developed after employment.

Competencies: Documenting/Recording Information; Getting Information; Working with Computers

The Ohio Department of Natural Resources is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. To request a reasonable accommodation due to a disability please contact Mohammad Yakubu, EEO Regional/Program Administrator at 614-265-6992 or

Effective July 1, 2015 applicants must apply online for positions at all state agencies except the Department of Developmental Disabilities (DODD).

STATUS OF POSTED POSITIONS: Applicants can view the status of this position by logging into their user profile on the Ohio Hiring Management System [OHMS] Home page at the following link, and selecting "My Profile".


Bargaining unit applicants will be given consideration for applicable positions, pursuant to collective bargaining agreement.

Selection devices, proficiency testing and/or assessments may be used to determine if an applicant meets and is proficient in the minimum qualifications for this position.

Applicants may attach the following document types:

•Microsoft Word (.doc and .docx)

•PDF (.pdf), •Plain Text (.txt)

•Rich Text (.rtf)

Please do not upload attachments that have an anomaly or are password protected.

Background Check Information


All information pertaining to education, training and/or experience must be verifiable on your State of Ohio Civil Service Employment Application and/or attached resume, transcript or licensure(s) for the information to be considered.

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Application Deadline: 
Saturday, September 30, 2023
Application Instructions:
Annette Wade